TOC Case Study: Triumph Business Systems

Before

• Turnover £14 million
  inventory £1,800,000
  4 week lead times
  due date performance 75 percent

After

• Turnover £23 million
  inventory £750,000
  lead times reduced to less than 7 days, and in some cases to 72 hours
  due date performance greater than 95 percent – increased by 20 percent
  prices for an average trailer load of manufactured goods (the only effective measure of work) fell 30 percent