TOC Case Study - Boeing

Boeing's Printed Circuit Board Center:

Before

• Unacceptable on-time delivery performance (60-65%)
  Unacceptable scrap rate (about 35%)
  Outdated process technologies, making it more and more difficult to do quick-turn work
  Lots of expediting ­ everything being worked on was "hot"

After

• Scrap has been reduced from 35% to 3%
  Leadtime has been reduced 75%
  A 100%+ increase in Throughput has been realized
  There has been a significant improvement in on-time delivery of high-quality products.