The Bell Group
The Bell Group employs more than 500 associates in a variety of business areas including manufacturing, engineering and product development, distribution, supply chain management and purchasing, sales and marketing. Manufacturing operations are very diverse, with everything from full sheet metal machining capabilities to precious metal casting.
When they wanted to improve the part of their business that makes capital equipment for the jewellery industry they turned to TOC. Their existing measurement system was not giving enough focus to drive the improvements needed. Basing the new approach on the principles of Throughput Accounting they produced a highly customised combination of Balanced Score Card and TOC measurements.
The results were:
- Doubling of the sales revenue
- Increased Throughput by 40%
- Reduced marketing costs by 5%
- Doubling of the bottom line profit